Hospitality Supervisor Course

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The Hospitality Supervisor course is designed to teach future hospitality and service industry leaders the skills needed to succeed in the 21st century global workplace.

Hospitality Supervisor Course

The Hospitality Supervisor course is designed to teach future hospitality and service industry leaders the skills needed to succeed in the 21st century global workplace.

Overview
Course Modules
Learning Outcomes
Funding

Hospitality Supervisor Course

Overview

The key to your success as a supervisor is to be able to identify both the hard issues and soft issues and use the right skills to approach them. This online hospitality course is designed to do just that by placing equal emphasis on the development of “hard skills” and “soft skills”.

As a supervisor, effective supervisory skills are essential to maintaining a positive environment at work. A great supervisor needs “hard skills” to improve systems and “soft skills” to improve people. The HSC online hospitality supervisor development course teaches both. In order to succeed in a high-performance workplace, a great supervisor needs to develop both these skills to help maintain and lead a winning team.

Hospitality Supervisor Course

Course Modules

Learning to Lead
Former Peers
Supervisor and the
Management Process
Recruit a Winning Team
Conflict and Resolution
Team in Training
Motivating and Team Building
Managing Productivity
Coach and Evaluation

Hospitality Supervisor Course

Learning Outcomes

Focusing on the top employability traits deemed essential by hospitality industry leaders around the world
Emphasizing people and service skills enriched with multicultural understanding and awareness
Developing an appreciation of other cultures, traditions and beliefs, to perform more effectively in the 21st century workplace
Inspiring participants “A HA!” or Amazing Hospitality Attitude needed for success in life – both personally and professionally.

Hospitality Supervisor Course

Funding

Self Pay: RM4,000
Fully sponsored by Perkeso under EIS for retrenched (TP000030C00013)
Fully sponsored by PenjanaKerjaya (HIT5156)

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